As an HVAC Controls - Senior Field Service Technician here at Honeywell, you will play a critical role in delivering expert technical service and support to our customers. You will be responsible for troubleshooting, maintaining, and repairing complex building automation systems to ensure optimal performance and customer satisfaction.
In this role, you will impact customer experience by ensuring reliable and efficient operation of building automation systems, contributing to energy efficiency, safety, and productivity for our clients.
KEY RESPONSIBILITIES
- Perform installation, maintenance, and repair of Honeywell building automation systems and related equipment.
- Troubleshoot and resolve complex technical issues on-site to minimize downtime and maximize system performance.
- Collaborate with internal teams and customers to provide technical support and ensure customer satisfaction.
- Document service activities and maintain accurate records of work performed.
- Support continuous improvement initiatives by providing feedback and suggestions based on field experience.
You will report directly to our Senior Field Service Supervisor. Travel is required, including overnight stays, all within South Dakota and North Dakota. You will follow a Monday through Friday 8:00AM to 4:30PM schedule. You will be provided with a company vehicle, tools, phone, laptop and expense card (for tools and PPE allowance).
Qualifications
YOU MUST HAVE
- Proven experience in field service or technical support roles related to building automation or similar systems.
- Strong knowledge of HVAC, control systems, and electrical troubleshooting techniques.
- Proficiency with diagnostic tools and software used in building automation system maintenance and repair.
- Ability to read and interpret technical manuals, schematics, and wiring diagrams.
- Experience working with Honeywell building automation products and software is highly desirable.
- Willing to work independently and travel to customer sites (requiring overnight stay occasionally)
- Willing to work on a rotating emergency on-call shift which includes nights and weekends
WE VALUE
- Associates or Bachelors degree in Electrical Engineering, HVAC, or related technical field.
- N4 (Niagara) Certification preferred
- 5+ years of experience in field service or technical roles within building automation or related industries.
- Strong problem-solving skills and ability to work independently in a fast-paced environment.
- Good organizational skills and attention to detail.
- Familiarity with safety standards and regulatory compliance in building systems.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
ABOUT HONEYWELL
Honeywell helps organizations solve the worlds most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 11, 2026.
About Us
Honeywell helps organizations solve the worlds most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
