Company Alaska AirlinesThe TeamGuided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, financ
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SMS Program Manager
Job Description:

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, spaneting, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The SMS Program Manager is a lead subject matter expert in Safety Management Systems at Alaska Airlines (AS), Hawaiian Airlines (HA), and Horizon Air (QX). As an individual contributor, this role collaborates across the organization driving continuous improvement of the SMS in accordance with FAA regulations and ICAO standards, defines long term strategies to ensure regulatory compliance, and influences how the company addresses safety concerns, hazards, and risk throughout the operation.

Key Duties

  • Leads cross divisional SMS working groups to develop standardized procedures, tools, and share best practices for a robust SMS.

  • Designs Safety Management System (SMS) procedures to ensure effectiveness, efficiency, and compliance by supporting Safety Risk Assessments, identifying hazards through Safety Assurance and Safety Risk Management.

  • Oversees safety reporting policy, SMS procedures, safety promotion, and continuous improvement of SMS.

  • Collaborates and maintains a positive working relationship with the FAA and internal stakeholders.

  • Develops, revises, and maintains the AS/HA/QX SMS Manual policies and procedures.

  • Creates, revises, and facilitates SMS training and provides user support.

  • Create the framework for leadership to assess hazards and risk at divisional meetings.

  • Help to develop and drive timely roadmaps for the growth and sustainability of SMS.

  • Represents Alaska Air Group at industry, government, and regulatory agency meetings as necessary.

Job-Specific Experience, Education & Skills

Required

  • 7 years of experience in in a technical airline role that provided exposure to data relevant to SMS programs.

  • Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.

  • Effective communication skills (e.g., verbal, written, and listening) for all levels of the organization.

  • Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, Smartsheet, and Outlook).

  • Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.

  • Ability to confidently lead regular meetings which include members from the FAA, union(s), and company leadership.

  • High school diploma or equivalent.

  • Minimum age of 18.

  • Must be authorized to work in the U.S.

Preferred

  • Aviation safety experience.

  • Prior management experience.

  • Knowledge of FAA SMS requirements and inputs (SRAs, ASAP, irregularity reports, FOQA, Employee Injury Review System, IEP, LOSA, etc.).

  • Knowledge of SMS and industry best practices, data and text analysis, statistical analysis, and risk analysis.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be respanable.

Salary Range

$117,500 - $176,300 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air

  • Comprehensive well-being programs including medical, dental and vision benefits

  • Generous 401k match program

  • Quarterly and annual bonus plans

  • Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 4/23/2025
Location Seattle - McGee
Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
A: Y - T1
L: LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2025-14190
Category Corporate & Operations

Company Details
Alaska Airlines
19300 International Blvd
SeaTac, Washington 98188 USA
www.alaskaair.com
24 Open Jobs Available
Alaska Airlines is one of the most respected names in aviation, with national and international recognition as "best carrier" from Condé Nast, Travel+Leisure, Air Transport World, Zagat, J.D. Powers, USA Today and others.

Our proud story has been...

Benefits:
Alaska Airlines is committed to providing a competitive total rewards package, consisting of market-based pay, annual gain sharing programs and other benefits and privileges unique to the airline industry.

Supported Manufacturers:
Boeing
Airbus
Bombardier
Embraer


Supported Models:
737
A320
Q400
175
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
SeaTac, Washington, United States
Type
Permanent
Company Details
Alaska Airlines
19300 International Blvd
SeaTac, Washington 98188 USA
www.alaskaair.com
24 Open Jobs Available
Alaska Airlines is one of the most respected names in aviation, with national and international recognition as "best carrier" from Condé Nast, Travel+Leisure, Air Transport World, Zagat, J.D. Powers, USA Today and others.

Our proud story has been...

Benefits:
Alaska Airlines is committed to providing a competitive total rewards package, consisting of market-based pay, annual gain sharing programs and other benefits and privileges unique to the airline industry.

Supported Manufacturers:
Boeing
Airbus
Bombardier
Embraer


Supported Models:
737
A320
Q400
175

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