Date Posted:

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U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

We are seeking a detail-oriented and tech-savvy Technical Aide to support our Patriot Software Development Team in ensuring the smooth execution of technical processes and project workflows. This position is onsite in Tewksbury, MA.

What You Will Do:

• Assist the Software Development Team with technical tasks such as managing software tools, troubleshooting minor issues, and maintaining version control repositories (e.g., Git).   
• Support the team in setting up, configuring, and maintaining development environments, tools, and systems.   
• Help document technical processes, workflows, and best practices to ensure consistency and knowledge sharing within the team.  
• Coordinate code reviews, sprint planning sessions, and daily stand-ups, ensuring all required materials and tools are prepared.   
• Track progress on deliverables and assist in updating project management tools (e.g., Jira, Confluence) with accurate data.   
• Provide first-level troubleshooting for development tools and escalate more complex technical issues to the appropriate team members.   
• Organize and maintain a repository of team resources, including code libraries, technical documentation, and project artifacts.   
• Collaborate with cross-functional teams to ensure smooth communication and integration of tools or systems across departments.   
• Monitor and report on team metrics such as sprint velocity, backlog health, and defect rates to assist in continuous improvement efforts.   
• Support onboarding of new developers by setting up accounts, tools, and providing introductory guidance on team workflows.   
• This role requires a blend of technical proficiency, organizational skills, and the ability to assist with project coordination and troubleshooting. The ideal candidate will work closely with developers, project managers, and other stakeholders to facilitate the teams success in delivering high-quality software solutions.   

Qualifications You Must Have:

• HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.
• Experience in a technical support, project coordination, or similar role within a technical environment.
• Experience using Microsoft Office products, including MS Excel, MS Powerpoint, Teams, and MS Word.
• Experience in administrative tasks related to technical projects and internal collaboration.
• Experience in documentation including using tools to track and maintain updates.
• Experience in supporting including training technical staff/managers in operational practices related to all related administration activities and onboarding staff.
• Experience in creating and maintaining databases / XLs.
• The ability to obtain and maintain a secret U.S. security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.  

Qualifications We Prefer:

• An active and transferrable Secret Clearance 
• Experience using project management and collaboration tools like Jira, Confluence, or Microsoft Teams.   
• Familiarity with Version Control repositories (e.g., Perforce, GIT, Clearcase) 
• Knowledge of Agile/Scrum development methodologies 
• Familiarity with basic scripting or programming concepts (e.g., Python, Bash, JavaScript) is a plus.  
• Familiarity with Agile methodologies and workflows.   

What We Offer :

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.  
• Not Relocation Eligible 

Learn More & Apply Now!  

Please consider the following role type definition as you apply for this role.  

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.  
• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm    
• This position is in Tewksbury, Massachusetts. Living in Massachusetts means you’ll have easy access to the ocean and locations of historical significance. You can enjoy varied outdoor activities ranging from hiking and camping to cross-country skiing and snowmobiling. Massachusetts is recognized as one of the best states to call “home.” 

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 40,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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